At Acumen, accessible from https://www.acumenedu.org/, one of our main priorities is the privacy of our visitors and students. This Privacy Policy document explains the types of information that are collected and recorded by Acumen and how we use that information.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@acumenedu.org.
1. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: When you register for an account (Log In), we may ask for your name and contact details to manage your access to our courses.
- Professional & Academic Data: Information regarding your medical/nursing qualifications, licensing history, and exam scores (OET, CBT, NCLEX, PLAB, etc.) to assist with your registrations and recruitment.
- Identification Documents: For visa and PR assistance, we may collect passport copies, certificates, and other legal documents required by international nursing/medical councils.
- Payment Information: For course bookings or registration fees, payment processing is handled via secure third-party gateways. We do not store full credit card numbers on our servers.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website.
- Improve, personalize, and expand our educational services.
- Understand and analyze how you use our website.
- Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Process your OET bookings and registration with international healthcare boards (UK, Australia, USA, NZ).
- Facilitate recruitment and visa applications with partner healthcare institutions.
3. Log Files
Acumen follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
4. Cookies and Web Beacons
Like any other website, Acumen uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
5. Third-Party Partners
We may share your information with third parties in the following circumstances:
- Regulatory Bodies: Sharing data with Nursing/Medical Councils (e.g., NMC, AHPRA) for registration purposes.
- Testing Partners: As an OET Premium Preparation Partner, we may share relevant data with CBLA.
- Employers/Recruiters: To facilitate your employment in healthcare institutions abroad.
- Service Providers: To facilitate website hosting, email delivery, and payment processing.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure.
7. GDPR & CCPA Rights (Data Protection Rights)
Depending on your location, you may have the following rights:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization.
8. Children's Information
Acumen does not knowingly collect any Personal Identifiable Information from children under the age of 13. Our services are directed toward adult healthcare professionals. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.
10. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:
- Email:
info@acumenedu.org
- Address: 4th Floor, 43 World Business Centre, Near Parimal Garden, Ahmedabad-380015